The following return policy is for international customers only.
- US customers: US return policy
- Australian customers: Australian Return Policy
- Canadian customers: CA Return Policy
- UK customers: UK Return Policy
We hope you love what you ordered! In case you don't- perhaps it's a little too big or the style just isn't you- we'd be happy to help you process a quick and easy return.
We offer 2 easy options:
- Receive a ModLi store credit for the full price of your purchase + an additional $5.95 towards a future purchase.
- Receive a refund for your order.*
* Shipping and handling not included. Customers are responsible for the return shipping cost. Most returns need to be shipped to our warehouse in the USA.
Your refund or store credit will be processed once the returned item is received.
Unworn and unwashed merchandise may be returned within 45 days of purchase. Product tags must be intact.
Please note that products purchased as a package (ie., 3 pack) must be returned as a package.
Items not eligible for Refund or Store Credit:
- Custom made dresses
- Final Sale Items
How to return an item:
- Step 1: Submit a return form here.
- Step 2: You will receive an email from a ModLi customer service representative with return instructions.
Please allow 5 to 10 business days for package transit, plus an additional 5 to 7 business days for refund to appear in your account.